Privacy Policy
This privacy notice for TLAKA AND BRAIN (PTY) LTD (doing business as StudyCenter) ("StudyCenter", "we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at joinstudycenter.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at legal@joinstudycenter.com.
Summary of Key Points
- We may process personal information depending on how you interact with StudyCenter and the Services, the choices you make, and the products and features you use.
- We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
- We do not receive any information from third parties.
- We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- We may share information in specific situations and with specific categories of third parties.
- We have organisational and technical processes and procedures in place to protect your personal information.
- Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your personal information?
- When and with whom do we share your personal information?
- How do we handle your social logins?
- Is your information transferred internationally?
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do California residents have specific privacy rights?
- Do Virginia residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Contact preferences
- Contact or authentication data
- Debit/credit card numbers
- Job titles
Sensitive Information
- Student data (with your consent or as permitted by law)
Information automatically collected
- Log and Usage Data
- Device Data
- Location Data
2. How do we process your information?
- To facilitate account creation and authentication and otherwise manage user accounts
- To deliver and facilitate delivery of services to the user
- To respond to user inquiries/offer support to users
- To send administrative information to you
- To enable user-to-user communications
- To request feedback
- To protect our Services
- To identify usage trends
- To save or protect an individual's vital interest
3. What legal bases do we rely on to process your personal information?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
- Consent
- Performance of a Contract
- Legitimate Interests
- Legal Obligations
- Vital Interests
6. Is your information transferred internationally?
We may transfer, store, and process your information in countries other than your own. We take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
7. How long do we keep your information?
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
8. How do we keep your information safe?
We aim to protect your personal information through a system of organisational and technical security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
9. What are your privacy rights?
In some regions, such as the EEA, UK, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
10. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do California residents have specific privacy rights?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under California or federal law | Gender and date of birth | YES |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | YES |
| J. Education Information | Student records and directory information | YES |
| K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | NO |
| L. Sensitive Personal Information | Account login information | YES |
You have the right to request deletion, know what data we collect, and to non-discrimination for exercising your privacy rights. For more details, see the full policy or contact us at legal@joinstudycenter.com.
12. Do Virginia residents have specific privacy rights?
Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information. For more details, see the full policy or contact us at legal@joinstudycenter.com.
13. Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.
14. How can you contact us about this notice?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Mankgwanyane Tlaka, by email at legal@joinstudycenter.com, or by post to:
TLAKA AND BRAIN (PTY) LTDMankgwanyane Tlaka
1066 Burnett Street
Pretoria, Gauteng 0028
South Africa
15. How can you review, update, or delete the data we collect from you?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
Last updated March 29, 2023
5. How do we handle your social logins?
If you choose to register or log in to our Services using a social media account, we may have access to certain information about you as described in this policy.